Terminal 4

Overview
The heart of long-haul international flights, Terminal 4 is Heathrow’s gateway to the Middle East & Africa with over 36% of passengers travelling to the region. The terminal delivers the highest percentage of passengers to Asia at 28% with Dubai being the No. 1 destination, making the terminal a valuable environment for targeting affluent foreign travellers. Indeed, 86% of passengers are ABC1 and 48% of foreign residency.
Source: Heathrow 2018
TOTAL PASSENGERS: 9.4 million per year
DESTINATIONS: 48
DWELL TIME: 180 mins
TOP DESTINATIONS: Doha, Amsterdam, Abu Dhabi, Paris, Kuala Lumpur

Source: Heathrow 2018

Passenger Profiles
Gender
Residency
58

Male

54%

42

Female

46%

52

UK

42%

48

Foreign

58%

Source: Heathrow 2018
Passenger Details
Passenger Numbers
UK
0%
Other EU
26%
Rest of Europe
7%
North America
0%
Central & South America
2%
Africa & Middle East
40%
Asia
25%
Australasia
0%
14-17
1%
18-24
18%
25-34
30%
35-44
20%
45-54
16%
+55
15%
Business
26%
Leisure
74%
AB
56%
C1
32%
C2
7%
DE
4%
Source: Heathrow 2018
YearMonthDepartingArriving
2018July 480,064 455,699
2018 August 473,302 476,237
2018September 355,419 451,440
2018October  401,889  363,404
2018November  352,783  364,714
2018December 447,775 377,878
2019 January 364,545  419,638
2019February 338,373 342,376
2019March  348,967  392,339
2019April 359,996 410,898
2019 May 293,885 349,502
2019June 330,915 388,832
TOTAL 4,543,913 4,792,957
Source: Heathrow 2018/19
Destinations
Terminal 4 is the home of SkyTeam airlines, making it Heathrow’s heart of BRIC nations flights (specifically Russia, India and China) – a valuable, fast-growing passenger base. As home to Aeroflot airlines, the terminal is the centre for Russian flights in the UK. It also offers the only direct flights to Guangzhou, China from the UK.

Source: Heathrow 2017

Airlines
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Retailers
The elegant Departure Lounge at Terminal 4 provides a bright, modern environment that seamlessly complements its luxurious fashion stores including Alexander McQueen, Bvlgari and Cartier. There is a distinctly British feel to Terminal 4 retail, enhanced by brands such as Burberry, Jo Malone and Harrods.
Source: Heathrow 2017
Landside
Airside
  • Caffè Nero
  • Café Rouge
  • Costa Coffee
  • Excess Baggage Company
  • Travelex
  • WeKnowLondon
  • WHSmith
  • World Duty Free
  • Alexander McQueen
  • Beauty Studio
  • Boots
  • Bridge Bar & Dining
  • Bvlgari
  • Burberry
  • Café Apostrophe
  • Carluccious
  • Cartier
  • Cath Kidston
  • Caviar House and Prunier
  • Comptoir Libanais
  • Costa Coffee
  • Dining Street Restaurant
  • Dixons Travel
  • Dunhill
  • Etro
  • Ermenegildo Zegna
  • Glorious Britain
  • Hamleys
  • Harrods*
  • Hugo Boss
  • Jo Malone London
  • Kurt Geiger
  • Lacoste
  • Longchamp
  • Pret A Manger
  • Rolex
  • Rolling Luggage
  • Smythson
  • Sunglass Hut
  • Swarovski
  • Ted Baker
  • The Book Store by WHSmith
  • The Comission
  • Travelex
  • Valentino
  • Watches of Switzerland
  • WHSmith
  • World Duty Free
  • World of Whiskies
*including luxury brands: Dunhill, Ermenegildo Zegna, Etro, Alexandra McQueen
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