Terminal 4

Overview
The heart of long-haul international flights, Terminal 4 is Heathrow’s gateway to the Middle East & Africa with over 36% of passengers travelling to the region. The terminal delivers the highest percentage of passengers to Asia at 28% with Dubai being the No. 1 destination, making the terminal a valuable environment for targeting affluent foreign travellers. Indeed, 86% of passengers are ABC1 and 48% of foreign residency.
Source: Heathrow 2017
TOTAL PASSENGERS: 9.3 million per year
DESTINATIONS: 48
DWELL TIME: 182 mins
TOP DESTINATIONS: Doha, Amsterdam, Abu Dhabi, Paris, Kuala Lumpur

Source: Heathrow 2018

Passenger Profiles
Gender
Residency
58

Male

54%

42

Female

46%

52

UK

43%

48

Foreign

57%

Source: Heathrow 2018
Passenger Details
Passenger Numbers
UK
0%
Other EU
25%
Rest of Europe
6%
North America
0%
Central & South America
1%
Africa & Middle East
41%
Asia
26%
Australasia
0%
14-17
1%
18-24
18%
25-34
30%
35-44
20%
45-54
16%
+55
15%
Business
25%
Leisure
75%
AB
56%
C1
32%
C2
7%
DE
4%
Source: Heathrow 2018
YearMonthDepartingArriving
2017October 383,795 350,890
2017November 341,320 336,950
2017December 442,677 370,469
2018 January 355,667 408,595
2018February 338,130 336,148
2018March 395,847  380,028 
2018April 327,630 442,811
2018 May 328,004 350,590
2018June 359,401 399,632
2018July 480,064 455,699
2018 August 473,302 476,237
2018September 355,419 451,440
TOTAL 4,581,256 4,759,489
Source: Heathrow 2017
Destinations
Terminal 4 is the home of SkyTeam airlines, making it Heathrow’s heart of BRIC nations flights (specifically Russia, India and China) – a valuable, fast-growing passenger base. As home to Aeroflot airlines, the terminal is the centre for Russian flights in the UK. It also offers the only direct flights to Guangzhou, China from the UK.

Source: Heathrow 2017

Airlines
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Retailers
The elegant Departure Lounge at Terminal 4 provides a bright, modern environment that seamlessly complements its luxurious fashion stores including Alexander McQueen, Bvlgari and Cartier. There is a distinctly British feel to Terminal 4 retail, enhanced by brands such as Burberry, Jo Malone and Harrods.
Source: Heathrow 2017
Landside
Airside
  • Caffè Nero
  • Café Rouge
  • Costa Coffee
  • Excess Baggage Company
  • Travelex
  • WeKnowLondon
  • WHSmith
  • World Duty Free
  • Alexander McQueen
  • Beauty Studio
  • Boots
  • Bridge Bar & Dining
  • Bvlgari
  • Burberry
  • Café Apostrophe
  • Carluccious
  • Cartier
  • Cath Kidston
  • Caviar House and Prunier
  • Comptoir Libanais
  • Costa Coffee
  • Dining Street Restaurant
  • Dixons Travel
  • Dunhill
  • Etro
  • Ermenegildo Zegna
  • Glorious Britain
  • Hamleys
  • Harrods*
  • Hugo Boss
  • Jo Malone London
  • Kurt Geiger
  • Lacoste
  • Longchamp
  • Pret A Manger
  • Rolex
  • Rolling Luggage
  • Smythson
  • Sunglass Hut
  • Swarovski
  • Ted Baker
  • The Book Store by WHSmith
  • The Comission
  • Travelex
  • Valentino
  • Watches of Switzerland
  • WHSmith
  • World Duty Free
  • World of Whiskies
*including luxury brands: Dunhill, Ermenegildo Zegna, Etro, Alexandra McQueen
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