Terminal 4

Overview
The heart of long-haul international flights, Terminal 4 is Heathrow’s gateway to the Middle East & Africa with over 36% of passengers travelling to the region. The terminal delivers the highest percentage of passengers to Asia at 28% with Dubai being the No. 1 destination, making the terminal a valuable environment for targeting affluent foreign travellers. Indeed, 86% of passengers are ABC1 and 48% of foreign residency.
Source: Heathrow 2017
TOTAL PASSENGERS: 9.5 million per year
DESTINATIONS: 56
DWELL TIME: 188 mins
TOP DESTINATIONS: Doha, Mumbai, Amsterdam, Abu Dhabi, Paris

Source: Heathrow 2016

Passenger Profiles
Gender
Residency
58

Male

58%

42

Female

42%

52

UK

52%

48

Foreign

48%

Source: Heathrow 2017
Passenger Details
Passenger Numbers
UK
0%
Other EU
24%
Rest of Europe
6%
North America
5%
Central & South America
1%
Africa & Middle East
36%
Asia
28%
Australasia
0%
14-17
2%
18-24
18%
25-34
29%
35-44
20%
45-54
16%
+55
15%
Business
26%
Leisure
74%
AB
53%
C1
33%
C2
9%
DE
5%
Source: Heathrow 2017
YearMonthDepartingArriving
2016 January 347,167 411,760 
2016February 332,564 337,624 
2016March 403,495  374,935 
2016April 310,757 448,412 
2016May 341,727 385,875 
2016June 365,275 406,313
2016July 507,257 477,257
2016 August 483,384 502,995
2016September 393,824 461,936
2016October 385,967 346,800
2016November 344,265 338,262
2016December 452,813 373,598
TOTAL 4,668,495 4,865,767 
Source: Heathrow 2016
Destinations
Terminal 4 is the home of SkyTeam airlines, making it Heathrow’s heart of BRIC nations flights (specifically Russia, India and China) – a valuable, fast-growing passenger base. As home to Aeroflot airlines, the terminal is the centre for Russian flights in the UK. It also offers the only direct flights to Guangzhou, China from the UK.

Source: Heathrow 2017

Airlines
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Retailers
The elegant Departure Lounge at Terminal 4 provides a bright, modern environment that seamlessly complements its luxurious fashion stores including Alexander McQueen, Bvlgari and Cartier. There is a distinctly British feel to Terminal 4 retail, enhanced by brands such as Burberry, Jo Malone and Harrods.
Source: Heathrow 2017
Landside
Airside
  • Caffè Nero
  • Café Rouge
  • Costa Coffee
  • Excess Baggage Company
  • Travelex
  • WeKnowLondon
  • WHSmith
  • World Duty Free
  • Alexander McQueen
  • Beauty Studio
  • Boots
  • Bridge Bar & Dining
  • Bvlgari
  • Burberry
  • Café Apostrophe
  • Carluccious
  • Cartier
  • Cath Kidston
  • Caviar House and Prunier
  • Comptoir Libanais
  • Costa Coffee
  • Dining Street Restaurant
  • Dixons Travel
  • Dunhill
  • Etro
  • Ermenegildo Zegna
  • Glorious Britain
  • Gucci
  • Hamleys
  • Harrods*
  • Hugo Boss
  • Jo Malone London
  • Kurt Geiger
  • Lacoste
  • Longchamp
  • Mulberry
  • Pret A Manger
  • Rolex
  • Rolling Luggage
  • Smythson
  • Sunglass Hut
  • Swarovski
  • Ted Baker
  • Thomas Pink
  • The Book Store by WHSmith
  • The Comission
  • Travelex
  • Valentino
  • Watches of Switzerland
  • WHSmith
  • World Duty Free
  • World of Whiskies
*including luxury brands: Dunhill, Ermenegildo Zegna, Etro, Alexandra McQueen
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