Heathrow Rail

Overview
The fastest route between Central London and Heathrow Airport, Heathrow Rail carries 16,000 passengers daily on 150 services. It is an award-winning service, providing both time- and energy-efficient travel to and from the most important travel hub in the UK.
Heathrow Rail is the UK’s most business-focused Out Of Home environment. It delivers the crème de la crème of audiences - 68% AB and 50% business passengers. 82% of Heathrow Rail business passengers have flown business or first class in the last 6 months. Almost a quarter have a net worth of over £500,000.
67% of passengers have travelled via Heathrow, making it the most frequently used London airport for business travel, and 19% have used an express rail service for their onward travel on a business trip, and 40% of inbound business trips into the United Kingdom are through London. Those from the United Kingdom are most likely to use an express rail service, followed by those from the United States of America and Germany. The most popular reasons for repeated use of onward travel are efficiency, personal safety and convenience, all of which Heathrow Express successfully accomplishes.

Source: Heathrow Rail 2017, Surface Access Q3 2014, Research Bods 2015

TOTAL PASSENGERS: 6.4 million per year
DWELL TIME: 15 mins
ROUTE: London Paddington to Heathrow Airport
TERMINALS: 2, 3, 4 and 5

Source: Heathrow Rail 2017

Passenger Profiles
Gender
Residency
65

Male

56%

35

Female

44%

42

UK

36%

58

Foreign

64%

Source: Heathrow Rail 2017
Passenger Details
Passenger Numbers
14-24
12%
25-34
31%
35-44
25%
45-54
20%
55+
12%
AB
68%
C1
28%
C2
3%
DE
1%
Business
50%
Leisure
50%
BA
42%
Virgin
7%
SAS
6%
Lufthansa
5%
United
3%
Air Lingus
3%
Swiss
3%
American
3%
Delta
2%
Air Canada
2%
Emirates
2%
Germanwings
2%
Other
20%
CTA (T2,T3)
55%
T4
9%
T5
36%
Source: Heathrow Rail 2017
YearMonthPassengers
2017July521,178
2017August489,953
2017September588,551
2017October585,369
2017November579,078
2017December461,310
2018January451,971
2018February 492,307
2018March544,218
2018April516,670
2018May544,676
2018June561,493
TOTAL6,336,774

Source: Heathrow Rail 2017

2017HEXLondon City
Total Passengers6,374,029 4,511,107
AB4,844,262 3,924,663
Business Passengers3,187,014 2,390,886
Male66% 53%
Hold a managerial position that requires a degree41% 36%
Sources: Heathrow Rail 2016; 2017; London City Airport Ltd 2016; 2017
Destinations
36% of Heathrow Rail passengers fly from Terminal 5, the home of British Airways, earning it the highest terminal share. Journeys into the Central Terminal Area make up an additional 55% share, as passengers make their way to Terminals 2 and 3, and a further 9% of passengers travelling to Terminal 4. The most popular business destinations of this audience are Germany, United States of America, The Netherlands, Ireland and Spain.

Source: Heathrow Rail 2017

Click here to visit the Heathrow Express website.