Heathrow Rail

Overview
The fastest route between Central London and Heathrow Airport, Heathrow Rail carries 16,000 passengers daily on 150 services. It is an award-winning service, providing both time- and energy-efficient travel to and from the most important travel hub in the UK.
Heathrow Rail is the UK’s most business-focused Out Of Home environment. It delivers the crème de la crème of audiences - 81% AB and 69% business passengers. 82% of Heathrow Rail business passengers have flown business or first class in the last 6 months. Almost a quarter have a net worth of over £500,000.
67% of passengers have travelled via Heathrow, making it the most frequently used London airport for business travel, and 19% have used an express rail service for their onward travel on a business trip, and 40% of inbound business trips into the United Kingdom are through London. Those from the United Kingdom are most likely to use an express rail service, followed by those from the United States of America and Germany. The most popular reasons for repeated use of onward travel are efficiency, personal safety and convenience, all of which Heathrow Express successfully accomplishes.

Source: Heathrow Rail 2016, Surface Access Q3 2014, Research Bods 2015

TOTAL PASSENGERS: 6.2 million per year
DWELL TIME: 15 mins
ROUTE: London Paddington to Heathrow Airport
TERMINALS: 2, 3, 4 and 5

Source: Heathrow Rail 2017

Passenger Profiles
Gender
Residency
65

Male

66%

35

Female

34%

42

UK

42%

58

Foreign

58%

Source: Heathrow Rail 2015
Passenger Details
Passenger Numbers
18-24
11%
25-34
29%
35-44
28%
45-54
21%
55-64
8%
65+
3%
AB
81%
C1
13%
C2
3%
DE
3%
Business
69%
Leisure
31%
BA
42%
Virgin
7%
SAS
6%
Lufthansa
5%
United
3%
Air Lingus
3%
Swiss
3%
American
3%
Delta
2%
Air Canada
2%
Emirates
2%
Germanwings
2%
Other
20%
CTA (T2,T3)
55%
T4
9%
T5
36%
Source: Heathrow Rail 2015
YearMonthPassengers
2016July481,159
2016August460,893
2016September556,554
2016October573,773
2016November544,949
2016December451,559
2017January429,728
2017February 455,662
2017March560,514
2017April536,983
2017May582,098
2017June583,605
TOTAL6,217,477

Source: Heathrow Rail Apr 2017

2016HEXLondon City
Total Passengers5,947,785 4,526,000
AB4,817,706 3,937,620
Business Passengers4,103,972 2,398,780
Male66% 53%
Age 35-5449% 46%
Sources: Heathrow Rail 2016; 2017; London City Airport Ltd 2016; 2017
Destinations
36% of Heathrow Rail passengers fly from Terminal 5, the home of British Airways, earning it the highest terminal share. Journeys into the Central Terminal Area make up an additional 55% share, as passengers make their way to Terminals 2 and 3, and a further 9% of passengers travelling to Terminal 4. The most popular business destinations of this audience are Germany, United States of America, The Netherlands, Ireland and Spain.

Source: Heathrow Rail 2016

Click here to visit the Heathrow Express website.