Heathrow Express

Overview
The fastest route between Central London and Heathrow Airport, Heathrow Express carries 16,000 passengers daily on 150 services. It is an award-winning service, providing both time- and energy-efficient travel to and from the most important travel hub in the UK. Heathrow Express is the UK’s most business-focused Out Of Home environment. It delivers the crème de la crème of audiences - 81% AB and 69% business passengers. 82% of Heathrow Express business passengers have flown business or first class in the last 6 months and almost a quarter have a net worth of over £500,000.

Source: Heathrow Express Ltd 2016, Surface Access Q3 2014, Research Bods 2015

TOTAL PASSENGERS: 6 million per year
DWELL TIME: 15 mins
ROUTE: London Paddington to Heathrow Airport
TERMINALS: 2, 3, 4 and 5

Source: Heathrow Express Ltd 2017

Passenger Profiles
Gender
Residency
65

Male

66%

35

Female

34%

42

UK

42%

58

Foreign

58%

Source: Heathrow Express Ltd 2015
Passenger Details
Passenger Numbers
18-24
11%
25-34
29%
35-44
28%
45-54
21%
55-64
8%
65+
3%
AB
81%
C1
13%
C2
3%
DE
3%
Business
69%
Leisure
31%
BA
42%
Virgin
7%
SAS
6%
Lufthansa
5%
United
3%
Air Lingus
3%
Swiss
3%
American
3%
Delta
2%
Air Canada
2%
Emirates
2%
Germanwings
2%
Other
20%
CTA (T2,T3)
55%
T4
9%
T5
36%
Source: Heathrow Express Ltd 2015
YearMonthPassengers
2016January405,543
2016February 432,487
2016March524,993
2016April486,109
2016May502,948
2016June526,838
2016July481,159
2016August460,893
2016September556,554
2016October573,773
2016November544,929
2016December451,559
TOTAL5,947,785

Source: Heathrow Express Ltd Apr 2017

2016HEXLondon City
Total Passengers5,947,785 4,526,000
AB4,817,706 2,896,640
Business Passengers4,103,972 2,398,780
Male66% 53%
Age 35-5449% 46%
Sources: Heathrow Express 2016; 2017; London City Airport Ltd 2016; 2017
Destinations
36% of Heathrow Express passengers fly from Terminal 5, the home of British Airways, earning it the highest terminal share. Journeys into the Central Terminal Area make up an additional 55% share, as passengers make their way to Terminals 2 and 3, and a further 9% of passengers travelling to Terminal 4.

Source: Heathrow Express Ltd 2016

Click here to visit the Heathrow Express website.